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1.844.434.3486

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Account Information

Please provide the following information so we can identify your account.

Where's my account number?

Your account number is located on your bill

Account number can be found on the front page of your Consolidated bill

Account number can be found on the front page of your Consolidated bill

Where do I find my Customer PIN?

Your Customer PIN is a four-digit number that was created when you initially signed up for Consolidated service.

If you forgot your Customer PIN, please call or chat online with Customer Service.

1.844.968.7224

Where's my account number?

Your account number is located on your bill.

Account number and customer PIN can be found on the front page of your Fidium bill

Account number and customer PIN can be found on the front page of your Fidium bill

Where do I find my Customer PIN?

Your customer PIN is a 4-digit number that was created when you initially signed up for Fidium service. You can find your 4-digit number on your first bill.

Customers who ordered after April 09, 2025, may not have a PIN. You can make a payment through the Fidium Insider customer portal.

If you forgot your Customer PIN, call

1.844.4.FIDIUM (1.844.434.3486)
Account number and customer PIN can be found on the front page of your Fidium bill
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